Record Vapes will not refund orders that have been returned for lack of proper identification or improper address as imputed by the customer.
Record Vapes will not refund orders or part orders because the customer is dissatisfied with the flavor.
Record Vapes will refund or replace orders or part orders that are the error of Record Vapes.
If you are not satisfied with your order, please contact us to discuss. We would be happy to replace your order or part order at a reduced rate to include product, operating and shipping costs.